This outline is a weekly breakdown of overall themes and readings. Each reading has a link when available.
Week 1: Introduction to the course, requirements and expectations.
Reading: Buckland, Michael (1991). Information as Thing. Journal of the American Society for Information Science, Vol. 42 (No. 5): 351-360.
Available from: http://www3.interscience.wiley.com/cgi-bin/fulltext/10049442/PDFSTART
Week 2: Defining organizations and organizational effectiveness.
Reading: Buckland, Michael (1989). Information handling, organizational structure, and power. Journal of the American Society for Information Science, Vol. 40 (No. 5): 329-333.
Available from: http://www3.interscience.wiley.com/cgi-bin/fulltext/114273495/PDFSTART
Week 3: Ethical behavior, trust, and lying.
Reading: Grover, Steven L. (1993). "Lying, deceit, and subterfuge: A model of dishonesty in the workplace." Organization Science, Vol. 4 (No. 3): 478-495.
Available from: http://www.jstor.org/view/10477039/di013149/01p00094/0
Software Engineering Code of Ethics: http://www.acm.org/serving/se/code.htm#full
Week 4: Organizational theories of learning, processes and models.
Reading: Choo, Chapter 1, pages 1-25, "The Knowing Organization: A Holistic View of How Organizations Use Information".
Week 5: A general model of information use.
Reading: Choo, C.W. (1991). Towards an information model of organizations. Canadian Journal of Information Science, Vol. 16 (no. 3): 32-62
Available from: http://choo.fis.utoronto.ca/FIS/ResPub/CJIS.html
Assignment 1: Ethics
Week 6: What is organizational culture?
Reading: Park, Heejun, Ribiere, Vincent, and Schulte, Jr., William D. (2004). Critical attributes of organizational culture that promote knowledge management technology implementation success. Journal of Knowledge Management, vol. 8, no. 3: 106-117.
Available from: http://www.emeraldinsight.com/Insight/ViewContentServlet?Filename=Published/EmeraldFullTextArticle/Pdf/2300080308.pdf
Week 7: Organizational identity, diversity, organizational boundaries and communities of practice.
Reading: Communities of Practice: http://www.co-i-l.com/coil/knowledge-garden/cop/
Reading: Milliken, Frances J. and Martins, Luis L. Martins (1996). Searching for common threads: Understanding the multiple effects of diversity in organizational groups. Academy of Management Review, 21 (2): 402-433.
Available from: http://web.ebscohost.com/ehost/pdf?vid=4&hid=8&sid=15be57d6-1643-4526-b057-06f1980ec2cb%40sessionmgr8
Week 8: Organizational memory.
Reading: Swap, Walter, Leonard, Dorothy, Shields, Mimi, and Abrams, Lisa (2001). Using mentoring and storytelling to transfer knowledge in the workplace. Journal of Management Information Systems, vol. 18, no. 1: 95-114.
Available from: http://web.ebscohost.com/ehost/pdf?vid=4&hid=22&sid=2bc2811b-37c3-45c7-b7ca-3634562284a2%40sessionmgr2
Week 9
Midterm
Week 10
No class
Week 11: The role of organizational structure and leadership in organizational behavior and mid-term review.
Blackboard post: What makes a good leader?
In class group assignment: Personality and Pizza
Reading: CNN Article: http://www.cnn.com/2005/US/Careers/02/25/personality.tests/index.html
Assignment 2: Organizational Culture
Week 12: Technology, knowledge creation, and decision-making in organizations and the implicit knowledge in tools.
Reading: Bhatt, G.D. (2001). "Knowledge management in organizations: examining the interaction between technologies, techniques, and people." Journal of Knowledge Management, 5 (1): 68-75.
Week 13: Organizational innovation and change.
Reading: Sheehan, Jerry (2006). Understanding service sector innovation. Communications of the ACM, 49 (7): 43-47.
Available from: http://delivery.acm.org/10.1145/1140000/1139946/p42-sheehan.pdf?key1=1139946&key2=1855607911&coll=GUIDE&dl=ACM&CFID=8954205&CFTOKEN=79469979
Assignment 3: Information Quality
Week 14: Organizational success and failure and the role of information and information use: the public view.
Reading: Brown, Mary Maureen and Brudney, Jeffrey L. (2003). Learning organizations in the public sector? A study of police agencies employing information and technology to advance knowledge. Public Administration Review, vol 63, no. 1 (Jan/Feb): 30-43.
Available from: http://www.blackwell-synergy.com/action/showPdf?submitPDF=Full+Text+PDF+%28123+KB%29&doi=10.1111%2F1540-6210.00262&cookieSet=1
Week 15: Factors related to remaining "competitively" effective.
Reading: Chen, Hsinchun, Chau, Michael, and Zeng, Daniel (2002). CI Spider: a tool for competitive intelligence on the Web. Decision Support Systems, vol. 34, no.1 (December): 1-17.
Week 16: The individual in the organization: personal management issues and consequences, and social networking.
Reading: Awad, Naveen Farag and Krishnan, M.S. (2006). The personalization privacy paradox: An empirical evaluation of information transparency and the willingness to be profiled online for personalization. MIS Quarterly, 30 (1): 13-28 [March].
Available from: http://web.ebscohost.com/ehost/pdf?vid=3&hid=120&sid=5cd6a215-6dd8-4e40-ba05-c2b8c7894831%40sessionmgr107
Reading: Lampe, Cliff, Ellison, Nicole, and Steinfield, Charles (2007). A familiar face(book): Profile elements as signals in an online social network. ACM CHI 2007 Proceedings, April 28-May 3, San Jose, CA, pages 435-444.
Available from: http://delivery.acm.org/10.1145/1250000/1240695/p435-lampe.pdf?key1=1240695&key2=2706607911&coll=GUIDE&dl=GUIDE&CFID=46068552&CFTOKEN=98732812
Assignment 4: Knowledge Strategy
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